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Care at
Buchanan Court

Trusted to care in Harrow, Greater London

Trusted to care in Harrow, Greater London|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Discover more about the care we provide

Here at Buchanan Court, we offer professional care around the clock, tailored for differing needs.

Care is at the heart of everything we do and we’ll work closely with you to create a ‘home for life’ feel that is right for your loved one. Because we offer a full range of care services, your loved one will be cared for in the same familiar surroundings with familiar faces, even as their needs change. 

Because we know that finding the perfect care home can be a challenge, we’ve compiled this guide to the care offered at Buchanan Court.

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Types of care at Buchanan Court

Residential care

Our 80-bed home is light, contemporary and luxurious, with stunning gardens with seated areas in which to sit and bask. Buchanan Court has a wide range of care services for residents to continue to enjoy a fantastic lifestyle when they move in, such as its own hair salon, coffee shop and cinema room. We even have our own pub! A great team of people work closely with residents and their families to develop personalised care plans that take into account each person’s experiences, interests and preferences – we find out about everything from what they do and don’t enjoy doing, to the times they like to get up and go to bed. Delicious, nutritious meals are served in our dining room, perfectly prepared by our resident chef, or, if your loved one prefers, they can choose to eat in their room. 

We offer residents choices about how they want to be cared for and supported, and treat each person with dignity and respect. Everyone in our team shares the same goal of making sure that every resident leads a happy, comfortable and fulfilling life.

Everything we do is focused on providing round the clock compassionate care, offering a full programme of activities and events.

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Nursing care

Our experienced and highly qualified nursing team is on hand night and day to provide support for even the most complex needs, including parkinson’s disease, dementia and multiple sclerosis. With every resident having a comprehensive personalised care plan, which is updated regularly, you can be assured that when we work with GPs and specialist healthcare professionals, you can be confident your loved one will receive the best care possible.

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Respite care

It’s important if you are caring for an older loved one at home, or looking after someone on their discharge from hospital, to remember to be kind to yourself, too. Our short term respite care is ideal in this situation. For a minimum two week booking we can provide your relative with the care they need, allowing you time to recharge, take a short break or holiday, or just enjoy a good night’s sleep.

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End of life care

We believe that every person deserves dignity and respect in all aspects of their life. As they approach the end of their life, this is perhaps more important than ever.  Our caring and empathetic team provides highly sensitive and compassionate end-of-life care, working with your loved one and their family, as well as their GP and other health professionals, to plan their care. Palliative care is provided to manage pain and make your loved one as comfortable as possible, ensuring they receive the care they want, where and how they want it, in their final moments.

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Dementia care

Our teams here at Buchanan Court are trained to recognise and understand the needs of those living with dementia. Helping residents to remain independent and engaged, they encourage them to take part in enriching activities and connect with friends, old and new.

Designed to provide the perfect environment for people living with dementia, Buchanan Court offers warm, welcoming accommodation. The home boasts an experienced team with specialist training in dementia care from our Learning Academy who are on hand to assist your loved one get the most out of every day.

Understanding and getting to know you

Moving into a care home can be a daunting, particularly for someone living with dementia. We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide. Our care plans are tailored to the individual and their needs, and we understand the importance of evolving them over time. 

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Providing dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our dedicated people and their expertise

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.