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Care at
Lonsdale Mews

Trusted to care in Quorn - Loughborough, Leicestershire

Trusted to care in Quorn - Loughborough, Leicestershire|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Discover more about the care we provide

At Lonsdale Mews, we deliver award-winning care and we put your quality of life at the heart of everything we do. We provide a range of round-the-clock care in a friendly, supportive environment.

From the moment your loved one moves in, we will get to know them well, from their health needs to their life history, passions and preferences, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

As one of the largest and most trusted residential care providers in the UK, you can trust Care UK to look after your loved one’s every need, tailoring their care accordingly. Finding the best care home for your loved one can be daunting, with many factors to consider. To help you with this search, this guide explains the care offered by Lonsdale Mews.

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Types of care at Lonsdale Mews

Residential care

Lonsdale Mews offers comfortable fully-furnished rooms, with the ground floor opening directly onto private patios and our beautiful landscaped gardens. With a light and airy café, comfortable cinema and hair and beauty salon, residents can enjoy a fulfilling life  in hotel-style surroundings. Our lifestyle team arrange an exciting programme of activities, entertainment and outings which means residents are always kept busy.

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Respite care

Looking after a loved one at home can be exhausting, and our teams at Lonsdale Mews can offer short term respite care, allowing you to re-energise physically and emotionally. We can also help you to recuperate after a hospital stay with a comfortable yet rehabilitating convalescent stay.

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End of life care

At Lonsdale Mews, we believe that every person deserves to experience a dignified and respectful end-of-life. We work with you and your loved one, as well as local health professionals and hospice teams, to plan your loved one’s care so they are as comfortable as possible, and wishes are arranged.

We are proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.


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Dementia care

Our caring and experienced colleagues learn all they can about your loved one, tailoring every aspect of their care and lifestyle to their unique needs and interests.

At Care UK, we’re trained in the latest dementia care approaches, thanks to partnership with the Association for Dementia Studies at Worcester University, and a Dementia Coach in each home supports all colleagues to deliver high quality care.

Our home is designed to the latest dementia standards, with its own café, hair salon, and cinema. Designed to slow the memory loss associated with dementia, our Lifestyle team organises activities such as singalongs, gentle exercise and art classes, which can bring huge benefits to the emotional and physical wellbeing of your loved one.

Understanding and getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.

"They treat her as an individual and like she was one of their relatives. I cannot believe the entertainment and the different activities that are laid on. The staff are fabulous, and they support Mum with all her needs." - Daughter of a resident. 

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Providing dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our dedicated people and their expertise

Our people are chosen for their attitude, dedication and caring nature and we are committed to their on-going training and development. From our carers to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly. We also hold a regular relatives meeting to help support you and give you a forum to ask questions.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

We will ensure that we support and provide the best quality care for your loved one, and we will always inform you of the changes in your loves one's needs and discuss the options with you.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.