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Care at
Sandfields

Trusted to care in Cheltenham, Gloucestershire

Trusted to care in Cheltenham, Gloucestershire|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Beautifully refurbished
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Discover more about the care we provide

At Sandfields, we deliver award-winning care and we put your quality of life at the heart of everything we do. We provide a range of round-the-clock care in a friendly, supportive environment.

From the moment your loved one moves in, we will get to know them well, from their health needs to their life history, passions and preferences, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

Finding the best care home for your loved one can be daunting, with many factors to consider. To help you with this search, this guide explains the care offered by Sandfields.

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Types of care at Sandfields

Residential care

At Sandfields, there’s never a dull moment. There’s always a buzz in the coffee shop where residents socialise with their neighbours over a cuppa and delicious cake. There’s plenty of fun activities arranged by the lifestyle team and, for those wanting a quieter time, relaxing with a favourite film in the cinema is perfect. In the warmer months, residents enjoy the beautiful secure gardens, helping to make the flower beds pretty, playing outdoor games or simply sitting under the parasol with a book. 

Our care team is here to help out with any personal care that may be needed to keep your loved one looking and feeling their best.

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Nursing care

Our nursing team is highly trained in providing care for a wide range of complex conditions including multiple sclerosis and stroke, parkinson’s disease and motor neurone disease. Your loved one will benefit from a care plan tailored to their specific needs and requirements, with support from GPs and specialist medical professionals to ensure the best approach.

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Nursing dementia care

Our team at Sandfields provides around-the-clock nursing dementia care to residents living with dementia. Your loved one will receive the best one-on-one care, putting their comfort and happiness at the heart of our care plan.

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Respite care

Our short term respite care offers a vital lifeline to those busy carers needing to take a well-earned break. We can also  provide temporary support to those who are looking for some recuperation after a hospital stay as a stepping stone before returning home.

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End of life care

When your loved one nears the end of their life, we’re dedicated to delivering first-class palliative care. With your help, we will put together a bespoke care plan that addresses their specific needs and wishes. We will create a calm and comfortable atmosphere to ensure your family’s time with your loved one is serene, peaceful and dignified.

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Dementia care

Our caring and experienced colleagues learn all they can about your loved one, tailoring every aspect of their care and lifestyle to their unique needs and interests.

At Care UK, we’re trained in the latest dementia care approaches, thanks to partnership with the Association for Dementia Studies at Worcester University, and a Dementia Coach in each home supports all colleagues to deliver high quality care.

Our home is designed to the latest dementia standards. Our highly trained dementia care team ensure that residents maintain a sense of identity and independence, working closely with our Lifestyle team to provide a varied, stimulating activities plan. We also offer Namaste sessions, which provides a one-to-one, calming experience for residents living with dementia.

Understanding and getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.

"Dad was treated with the utmost respect and care. The staff were interested in him, his life and all his accomplishments. Brilliant communication between staff and shifts. Regular checks were done, actions were taken, and I was kept up to date with all care and medical decisions.” V W (Daughter of Resident)

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Providing dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our dedicated people and their expertise

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Living well with dementia at Sandfields

Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.