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Care at
Tor-Na-Dee

Trusted to care in Milltimber - Aberdeen, Scotland

Trusted to care in Milltimber - Aberdeen, Scotland|Top-rated private care provider in Scotland|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Discover more about the care we provide

Here at Tor-Na-Dee we provide a wide range of round-the-clock care to suit different needs.

Our strong ethos of person centred care means that we work closely with you to tailor the care we provide to your loved one’s exact needs.

We understand that searching for the right care home for a loved one isn’t something you do every day. That’s why we’ve put together this useful guide to the types of care we offer.

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Types of care at Tor-Na-Dee

Residential care

Would your loved one benefit from moving to a warm and friendly home where they’ll enjoy round-the-clock attention? Everything we do is suited to the needs and preferences of each individual, so residents can continue to enjoy a great lifestyle. We’ll take care of your loved one’s cleaning and laundry and our discreet care team is on hand to help with personal care, if they need it.

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Nursing care

Our highly trained and experienced nursing team provides round-the-clock clinical care for residents with a variety of complex needs. We work with you and your loved one to create a tailored care plan which is regularly reviewed. Our close working relationships with local healthcare teams ensures your loved one receives the best possible care.

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Nursing dementia care

Our team provides nursing care to residents who are living with dementia. Our highly experienced nursing team is always available and we work closely with local healthcare teams. So if your loved one has additional physical needs in addition to a dementia diagnosis, our nursing colleagues are here to give them first class, tailored care.

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End of life care

We believe that every person deserves to experience a dignified and respectful end to their life. Our caring and empathetic team provides sensitive end-of-life care. We work with you and your loved one, as well as local health professionals and hospice teams, to plan your loved one’s care so they receive the care they want, where and how they want it.

We are proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.


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Advocacy services

The Tor-Na-Dee team works with independent advocacy services. If an individual’s capacity means they have limited decision-making ability, an advocate will act on their behalf and support their best interests from an unbiased perspective. This service is particularly useful if a resident has no family to help them with decision-making.

Dementia care

We tailor everything we do to your loved one’s needs and preferences so they can continue to enjoy a great lifestyle. Our home has been designed to support residents who are living with dementia to retain a sense of identity as well as independence and choice, even as their abilities change. Here your loved one can dine with dignity and enjoy the benefits of enriching activities such as music, art, light exercise and reminiscence. What’s more, an experienced carer is always only seconds away.

Understanding and getting to know you

Moving into a care home can be a daunting, particularly for someone living with dementia. We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide. Our care plans are tailored to the individual and their needs, and we understand the importance of evolving them over time. 

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Providing dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our dedicated people and their expertise

At Tor-Na-Dee, the team have undertaken specialist dementia training from Worcester University to acknowledge what it is like to live with dementia, and most importantly how they can support and relate to your loved one. Our team have been chosen for their attitude, dedication, and caring nature.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Living well with dementia at Tor-Na-Dee

Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.